ISP Tech Support Utilities
Radius LogfileThis will show login + accounting requests, why customers are being denied access and more. If the customer is receiving a 'already connected' message click here for a fix to this issue.
List of Dialup ErrorsUse this link to display a list off your current users that have received errors in the last 24 hours and have not rectified their issue. This is a good utility if you wish to be proactive in solving customer issues.
High-Usage UsersThis utility shows all users which are averaging more than 16 hours per day on the internet. These users are using the service as a dedicated connection and are in violation of our TOS.
Customer Time StatisticsThis utility shows all UU.net and ISDN users on Starnet that have usage over 50 hours per month. Use this list to warn users approaching the limits on their accounts.
Radius Accounting FeedsThis utility shows the customers online sessions and statistics for the day. It may also show the reason for disconnect and session time and caller ID information.